Insurance companies, whose very existence is about taking on risk, are facing a big risk of their own: disruption. As consumer demands and market dynamics continue to rapidly evolve, the importance of clear and engaging communication to ensure the best customer experience, is a constant.
CoFactor helps insurers communicate with clarity and impact to build strong relationships with their clients and highlight the value of their products and services. We help develop and protect their reputation, monitor what is being said about them and by whom, in order to identify areas of vulnerability that need to be addressed. Our team helps insurers, and those businesses who carry out work on their behalf, work through sensitive and complex issues and guide interactions with media, governments and regulators.
Discover how we deliver results and better value
Outcomes focused and tenacious, we do the critical thinking and rigorous work that delivers results
We generously invest time and expertise to understand our clients and build beneficial long-term relationships
Built for value
We run a lean operation, with an approach and ways of working that ensures significant value for money for our clients
We 'get it'
Known for our considered, no nonsense approach and ease to work, we understand our clients’ commercial realities